FAQs
A: Not at all—you’re welcome to check out as a guest.
A: We take all the major credit cards (VISA, Mastercard, AMEX) as well as PayPal. We are unable to accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
A: When you pay by credit card, all your details are submitted through an SSL-secured web page. That information is then SSL-encrypted and sent straight to our credit card provider’s network, where your card and the transaction are authorized and approved. Your credit card details are never kept on our servers.
A: Because our site and service run in English, everything you type needs to be entered using the English input method… For instance, you might swap the letter “?” for “c”.
A: Delivery time depends on the shipping option you select… We can’t be held responsible for delays caused by your country’s customs department.
A: As soon as your order ships, we’ll email your tracking details… You can follow your order here.
A: If anything is still missing, please reach out to us right away.
A: If your purchase didn’t work out and you’d like to send something back, please get in touch with us within 30 days… All returns need to be in their original condition with the packaging intact.